Frequently Asked Questions

1. Where does Iraku Shop deliver?

We deliver to all cities and regions in Iraq, including the Kurdistan Region.

2. How long does delivery take?

Orders are typically delivered within 2–4 business days, depending on your location.

3. What are the delivery fees?

• Baghdad: 3,000 IQD

• Other regions: 5,000 IQD

Note: Occasionally, we offer discounted or free shipping on certain products or during promotions. Final delivery fees will be shown at checkout.

4. What payment methods do you accept?

We currently accept Cash on Delivery only.

5. How do I place an order?

Choose your product, enter your details at checkout, and confirm your order. You’ll receive a confirmation via email shortly after.

6. Can I return a product?

Yes. You can request a return within 7 days of receiving your order, as long as the product is in its original condition and packaging.

Please refer to our [Return & Refund Policy] for full details.

7. Do you offer refunds?

Yes. If your return is approved, we provide a cash refund through our delivery team.

Please refer to our Return & Refund Policy for full details.

8. What types of products do you offer?

We offer a wide range of products including electronics, home essentials, kitchenware, personal care items, and more.

9. How can I get support if I have an issue?

Our support team is here to help. You can reach us via:

Email: support@iraku.shop

Whatsapp: +9647510043540

10. Is Iraku Shop reliable?

Yes. Iraku Shop is committed to fast delivery, honest service, and customer satisfaction across all of Iraq.